Angel Delivery

"Food Is Love", and even when you can't be there you can send nourishment, support and love anywhere in NZ. We've experienced first-hand what a blessing RMHA is, and it is our pleasure to help ensure that families CAN be there during tough times. http://www.angeldelivery.co.nz/
Direct Security Services

Direct Security Services is a 100% NZ owned business that provides security with a difference. We ensure our customers feel safe and secure and admire Ronald McDonald house for doing the same for kiwi kids and their families. http://www.directsecurity.co.nz
HealthPost

HealthPost is New Zealand’s favourite online supplier of natural health, skincare and household products, proudly based in Golden Bay. We recognise that our customers are conscious not only of price but want to make a purchase that they can feel good about on all levels. It is not enough to live well: we also need to give well. http://www.healthpost.co.nz
Abano Healthcare Group

Abano Healthcare Group is a leading investor in, and operator of, healthcare and medical services businesses. With a long term Co-Invest and Build business model, Abano has proven and profitable growth businesses in Audiology, Dental, Diagnostics and Rehabilitation. http://www.abanohealthcare.co.nz
Amcor

Amcor is proud to support RMHA and the work they do in helping families in need. Our contribution forms part of our commitment to act responsibly for our environment and our community. http://www.aperiogroup.com.au/home
ASB Bank

ASB has looked after our banking needs as well as fundraising on our behalf since 2006. Hundreds of ASB staff members have given up their time over the past three years to cook countless dinners for our families. http://www.asb.co.nz
Blue Fitness

Blue Fitness Ltd has committed their support to Ronald McDonald House Auckland through financial support and by providing the house with Commercial Fitness Equipment. http://www.bluefitness.co.nz
Brookfield Multiplex

Captivated by the enthusiasm of staff and visitors alike, we were inspired to help bring RMHA even closer to a ‘home away from home’ for its occupants. We feel very privileged to have been involved with such a worthy cause. http://www.brookfieldmultiplex.com
Butterfly Creek

butterflycreek http://www.butterflycreek.co.nz/index.htm
Cerebos Foodservice NZ

Cerebos Foodservice is one of the most recent members to join our Business Club and we are now able to offer our families quality hot beverages at the push of a button – just what families need when they take a break from the hospital. http://www.cerebosfoodservice.co.nz
Chelsea

We believe it's important to give back to your community, and also to spend time with family, that why we're proud to support Ronald McDonald House Auckland. http://www.chelsea.co.nz
CityLife

It was a logical step for us to support this great children’s charity...Our staff also love to help out. Plus, our self contained suites are ideal for long stay families and we are very close to Starship. http://www.heritagehotels.co.nz/citylife-auckland
Clearlite Bathrooms

After visiting RMHA, Clearlite staff seized the opportunity to be in partnership with a reputable and worthy charity. Thanks to Sarah and the team we’re currently refurbishing our oldest bathrooms with their quality products! http://www.clearlite.co.nz
Coastal Design

Coastal Design is very excited about our association with RMHA, as we realise how important it is for families to have a ‘home away from home’. We’re able to be part of the new environment at the House with our gorgeous outdoor furniture. http://www.coastaldesign.co.nz
Corporate Express

We are proud to support Ronald McDonald House financially but really value the fact that we can volunteer time and support to those in need. http://www.cenz.co.nz
Ecolab

Michael Cullen from Ecolab visited RMHA recently and agreed to step in and help us organise our cleaning and sanitation products for the House. This makes an enormous difference to us when we are usually at 100% capacity. http://www.ecolab.com
Ernst & Young

Through the Ernst & Young Foundation we aim to make a difference in the communities in which we live & work. We’re proud to support RMH through in-kind services, so they can continue to support families caring for children with life-threatening illness. http://www.ey.com/NZ/EN/Home
EZGO

There is nothing more supportive than what RMHA offers unhealthy babies and their families; supporting them was the easiest business decision I have ever made. http://www.ezgo.co.nz
Feltex

Feltex Carpets came onboard with the Business Club in 2007; through volunteering, the staff have experienced first-hand how the House shelters and supports its families. http://www.feltex.co.nz
G.J. Gardener. Homes

G.J. Gardner. Homes is proud to be a member of the Business Club and see it as a natural extension of their own philosophy of making great homes for kiwi families by helping families from all over NZ stay together during tough times. http://www.gjgardner.co.nz
Giltrap City Toyota

Ronald McDonald House Auckland take care of families at their time of need and it’s great Giltrap City Toyota has the opportunity to help support this worthy cause. http://www.giltrapcitytoyota.com
Henry Schein Shalfoon

Henry Schein Cares, our global social responsibility programme, seeks to narrow the disparity in the delivery of healthcare services and information to underserved communities in New Zealand and abroad. http://www.henryscheinshalfoon.co.nz
Hubbards

We look forward to contributing to Ronald McDonald House Auckland, not only financially, but also through providing our cereal, and by providing volunteer assistance in the kitchen. http://www.hubbards.co.nz
Kaba New Zealand Ltd

Kaba NZ Ltd support RMHA with security products to ensure the families have their privacy and are secure. The Kaba team believes in supporting our community, especially the young people as they are our future. http://www.kaba.co.nz
Kelly Tarltons

Kelly Tarlton’s is committed to supporting New Zealand charities and as a family-focused aquarium business, we are particularly committed to supporting child health organisations. As such we commit to sponsorships and donations to a value of over $70,000 per year. http://kellytarltons.co.nz
Kindercare

In partnership with parents, we are dedicated to developing each child’s full potential by providing outstanding early childhood care and education. http://www.kindercare.co.nz/
Methven

Methven is New Zealand’s oldest and largest supplier of tapware to builders, plumbers and home renovators and is proud to support Ronald McDonald House Auckland. http://www.methven.com
Paramount Cleaning Service

By supporting Ronald McDonald House Auckland we know that at some time a member of the extended ‘Paramount Family’ will be the recipient of the amazing care and facilities of RMHA. http://www.service-is-paramount.co.nz/
Rainbow’s End

Apart from pledging us their financial support they certainly help our families needing a well-deserved break by donating passes for a day of fun, making family memories to treasure. http://www.rainbowsend.co.nz
Ray White

Ray White is proud to be associated with RMHA. We’re about finding Kiwi families the right house, so we’re thrilled to be able to help families when they need a ‘home away from home’ in Auckland. http://www.raywhite.co.nz
Rothbury Insurance Brokers Auckland

Rothbury Insurance Brokers Auckland have helped us sell 100s of charity cook books to their very generous clients and they’ve also donated (via Lumley Insurance) much needed umbrellas. http://www.rothbury.co.nz
SAS Institute

By supporting RMHA we wanted to ensure those families that need to stay together can, and that they can be in a special place that will provide them with love, hope and joy during this time. http://www.sas.com/nz
Sleepmaker

Sleepmaker is proud to provide Ronald McDonald House Auckland with functional comfortable beds and great bean bags for the games room. http://www.sleepmaker.co.nz
Tip Top

Tip Top Bread were very motivated to become involved with RMHA; they saw the value it would add to the families who need to stay with us by providing them with fresh bread every day. http://www.tiptopbread.co.nz
Transpacific

Transpacific Industries Group (NZ) Ltd is delighted to support Ronald McDonald House Auckland and the hundreds of families needing their assistance each year. http://www.transpac.co.nz/content/home.aspx

Briar the Ladybird playing in the RMHA playground

Volunteers serve dinner at RMHA

Frequently Asked Questions

Who Operates Ronald McDonald House Auckland?
Who can stay?
How much do families pay?
Is Ronald McDonald House Auckland part of Starship?
How is Ronald McDonald House Auckland funded?
How is McDonald's involved with Ronald McDonald House Auckland?
What is Ronald McDonald House Charities New Zealand?

Who operates Ronald McDonald House Auckland?

Ronald McDonald House Auckland (RMHA) is a charity; our three facilities are operated by the Ronald McDonald House Auckland Trust, a charitable trust registered with the New Zealand Charities Commission. Our Charities Commission registration number is CC23591.

Who can stay?

We run accommodation facilities for the families of children who have been admitted to Starship for specialist paediatric care. We provide practical assistance to non-local families who require shelter for the duration that their child is in hospital, who otherwise would be burdened with finding (and paying for) hotel/motel accommodation.

Despite being based in Auckland, we have a national scope and our charity supports families from all over New Zealand. In fact, the majority of families who stay in our House are from outside of Auckland.

Those families who do live closer but need to remain on the ward with their critically ill child, can stay at the Ronald McDonald Family Room crisis accommodation so that they are never more than a minute away from their child.

How much do families pay?

Nothing - our service is free for everyone. Our objective is to alleviate the practical, emotional and financial burdens of the families who need to travel to Auckland with their critically ill or disabled child. By providing accommodation free of charge, as well as our additional support programmes, we can ensure that a family can focus on the well being of their child rather than the practicalities of finding accommodation etc.

Is Ronald McDonald House Auckland part of Starship?

Our mission is to accommodate and support the families of the children who have been admitted to Starship, so we are naturally aligned with the operations of Starship. However, we are completely separate charities, with completely different missions, operations and funding.

Whilst Starship is focused on the medical needs of the child through their hospital facilities, Ronald McDonald House Auckland is focused on the practical and emotional needs of the child’s family through our accommodation facilities. So in essence, Starship takes care of the child and Ronald McDonald House Auckland takes care of the family.

How is Ronald McDonald House Auckland funded?

Fundraising Programme
As with all charities, our fundraising programme is essential in helping us raise the money required to provide the House and its quality services free of charge. Thanks to the generosity of our supporters in the Kiwi community, the majority of our operational funds are raised from our key stakeholders, individuals, community groups and businesses.

Ministry of Health Subsidies
Some families are eligible for an accommodation subsidy from the Ministry of Health (providing they meet certain criteria and that they live more than 100 kilometres from their treatment centre). This subsidy does not cover the full cost of a family’s stay nor is every family who stays with us eligible. Overall the subsidies account for approximately 40% of our operating budget.

How is McDonald's involved with Ronald McDonald House Auckland?

McDonalds and Ronald McDonald House Auckland
Contrary to many assumptions about our House, the McDonalds Corporation is not involved with the management and day-to-day running of Ronald McDonald House Auckland, nor is the House fully funded by McDonalds.

Local McDonald's franchisees generously contribute to the annual operating costs of our House. We receive an operational grant each year from Ronald McDonald House Charities New Zealand (the philanthropic arm of McDonalds), which they raise through McDonald’s restaurants and their wider fundraising programme. Overall, we receive approximately 10% of our operational costs from the McDonalds community and are extremely grateful for their generosity.

History of McDonalds Corporation and Ronald McDonald House movement
The McDonalds Corporation have had an association with the movement from the outset, being instrumental in the set up of the first Ronald McDonald House in Philadelphia back in 1974. The McDonald’s Corporation then went on to set up Ronald McDonald House Charities (RMHC) with charitable chapters throughout the world. RMHC is the philanthropic arm of McDonalds raising funds through, for example McDonalds Restaurant collection boxes, to contribute to the operational costs of Ronald McDonald Houses around the world.

What is Ronald McDonald House Charities New Zealand?

Ronald McDonald House Charities New Zealand (RMHCNZ) is the New Zealand chapter of the global RMHC movement which are the philanthropic arm of the McDonalds Corporation. RMHCNZ was instrumental in establishing Ronald McDonald House Auckland and we do include RMHC representatives on our Board. However, Ronald McDonald House Auckland is a completely separate charity with its own separate constitution.

Funds raised through New Zealand McDonalds restaurants are managed by RMHC and then distributed amongst Ronald McDonald House programmes in New Zealand including Ronald McDonald House Auckland where RMHCNZ generously provides an annual operational grant.